Poscard Group has been engaged in the field of smart card research and development，Consumer management system development and application, Poscard campus card system development and application。From magnetic cards to IC cards to form a RF system products，Poscard RF cards hit the first brand，Poscard system products have passed ISO9000 certification countries，Consumer Management System users nationwide has reached more than 6000，Poscard campus card system users up to hundreds of，The country has dozens of seven and two offices，A sound marketing network and a complete after-sale service system nationwide network organization system of radiation，Poscard Group has been based on quality，Provides the thorough service for the customer is the objective，With a good reputation and Poscard and progressive spirit of perseverance and open up market。

Pre-sale services.....................

Question explanatio：The related system question proposed which to all customers gives the patience careful explanation.
　　 Manufacture plan： According to the customer request, carries in-the-spot investigation to the customer, forms the customer system plan, for customer selective system use.

Sale service.....................

System construction： Through to construction object actual inspection，Assigns the user system implementation plan，And defers to the plan to carry on the system implementation. System training：Carries on comprehensive training to the user systemconcerned personnel.
　　Scene support：After the system investment tries the movement，The company accredits the specialist to assist the user the use system，Help operator further familiar and grasping system.The union tries to move the situation，According to the user request, makes the adjustment and the revision to certain functions, enable the system to tend to the consummation.

After-sales service.....................

Poscard group in long-term product post-sale service process，Has formed a set of effectiveness、Management standard post-sale service systemAnd succeeds this system and the post-sale service personnel's achievement links up　Carries out the spot the responsibility to the human. Has the pointed organization customer by the gem group customer service center to in the gem technical personnel's maintenance work work manner.Sense of responsibility service efficiency、Satisfaction and so on carries on the close investigation..Our company through the science salary system, carries on the effective surveillance to the post-sale service personnel（An each month of user pays a return visit the plan, the post-sale service inspects the system and so on）Attendant's maintenance achievements will hand over by the customer appraisedAnd direct and salary suspension hook，Manifests the customer is truly boss；

Customer service center telephone：024-13889884460（Provides the breakdown recognition and the trouble shooting 24 hour technical service hot line to the user）； Our website： www.poscard.com.cn（May the greatest degree gain on the net from here which we provide to serve，Including: Poscard group's newest product and solution detailed material.

Service content .....................

The machine in uses in the first month process,Has the quality problem free replacement new machine.The system maintains for a year,Lifelong maintenance After maintenance expiration ,Only charges the hardware cost price.Visits the overhaul regularly Elimination breakdown hidden danger .Elimination breakdown hidden danger.Carries on a line overhaul every half year,Cash register whole overhaul.After is selected, our company appoints the development personnel to enter and be stationed in the school With school authorities cooperation development construction digitization campus And guaranteed can have the technical personnel resident school solution daily question after the system normal operation“Is sure need the prestige by the clothing” Is the poscard work creed，And has divided North China, northeast in each place according to the region, northwest, East China, Central China, southwest, Shanghai and so on seven big subsidiary companies and establishes two levels of offices three level of maintenance stations separately through various regions administrative body and the subsidiary company

Except provides for the customer most specialized, highest quality also conforms to the market demand product, has provided the consummation diversification post-sale service，The formidable sale and the service network guarantee the user to obtain quickly,better, the more satisfactory technical service. We thought the technical service and customer satisfaction are the enterprise's foundations of survival, the post-sale service is we with the customer, the product technology and the application fusion, the high grade post-sale service makes the gem even more to understand the market and the customer demand, the question which meets in the post-sale service process carry on compile, processing, causes the product quality to be in reality more perfect, thus the guarantee customer investment is safer.

Poscard group implements three level of maintenance service response mechanism.....................

The customer may it the question which meets in the use process（The system insufficiency, the technical personnel work the manner and so on）Sues the customer service center Or local post-sale service stand The technical service center or the local post-sale service stand the interplanting leaves the correlation reflection for a while according to the question natureTechnical service center Or the local post-sale service stand the interplanting leaves the correlation reflection for a while according to the question nature(Uploading to the research institute, the production base or solves)

Solutions in the specified time to pay on site after-sales service, after-sales service site in the specified time to solve the problem and informed. Manages asks the benefit” The company has formulated each strict control system, and through the formidable sales network prompt feedback market user's demand information, carries on the renewal technological transformations promptly to the product, guarantees the gem product in various stages goal smooth realization.